- How do I place an order?
On our website, browse the products you need, select the appropriate specifications and quantity, and click “Add to Cart”. After completing your selection, go to the shopping cart page, click “Checkout”, and follow the prompts to enter your delivery information and payment method to complete the order. - Can the order be cancelled or modified?
You can cancel or modify the order at any time before the order is shipped. Please contact our customer service team as soon as possible and we will assist you in handling the relevant matters. - How do I check the status of my order?
You can log in to your account to view the order history and current status. At the same time, we will send order confirmations and shipping notifications by email, and you can track them according to the links in the email. - What is the return and exchange policy?
If you are not satisfied with the purchased goods, you can apply for a return or exchange within 30 days of receiving the goods. The goods must be unused, well packaged, and accompanied by the original receipt. Please refer to our return and exchange policy page for details. - How do I contact customer service?
You can fill in the contact form on the “Contact Us” page on the website, or call our customer service hotline directly. Our customer service team will respond to your inquiry as soon as possible. - What payment methods are supported on the website?
We support a variety of payment methods, including credit cards, debit cards, and third-party payment platforms. You can view the available payment options on the checkout page. - Do you provide international shipping?
Yes, we provide international shipping services. The specific shipping costs and delivery times will vary depending on your address. Please select your country at checkout to obtain relevant information.
If you have any other questions, please feel free to contact us, we will be happy to help you!